Privacy policy
Privacy Policy
This privacy policy describes how Elomou Interiors collects, uses and discloses your personal information when you visit or make a purchase from the site. Your privacy whilst visiting our website is extremely important to us. We do not sell your personal information to third parties, and we do not use any personal information you share with us for any reason other than it’s intended use.
Collection and Use of Information
When you visit the Site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. The type of personal information that we collect from you will depend on how you use our website. The purpose of collecting this information includes information to load the site accurately for you, and to perform analytics on site usage to optimise our site, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, to communicate with you and provide customer support. Personal and/or address information collected through the ordering process will be used for delivery/freight purposes only. Name and email information collected through both our ordering system and our email subscriptions will be stored securely and used as the means of contact for our Newsletters and Notifications. Users may cancel their email subscriptions by following the simple instructions at the bottom of each newsletter or email.
Sharing Personal Information
We use Shopify to power our online store and we use Shopify Email to connect with our database of customers. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Social Media and Other Links
We have links on our website that can take you to other websites and/or our social media sites. Please keep in mind that whenever you voluntarily and publicly disclose personal information on any other website or social media site, that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Please be careful and responsible whenever you are online.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. But the only personal information a cookie can contain is information you supply yourself. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. A cookie can’t read data off your hard disk or read cookie files created by other sites. This random number lets us keep track of “how many” times customers are doing specific things – like visiting our site each month, and to keep track of your shopping cart. If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature. More information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
How we handle emails
We will preserve the contents of any email message that you send us if we believe that we have a legal requirement to do so. Emails sent to or from Elomou Interiors are routinely monitored for quality control, systems administration and legal compliance purposes.
Newsletter
We offer free newsletters to share content information about our site with interested users. Users may cancel their free email subscriptions by following the simple instructions at the bottom of each newsletter or email.
Online Security
Your personal information is only accessible by a limited number of employees who have special access rights to our Ordering and VIP Member systems. Credit card numbers are not stored in our systems. We use a highly secure payment gateway, compliant with the highest of PCI DSS standards, with Bank grade infrastructure. Because credit card information is encrypted as it is passed through, it is completely invisible to Elomou Interiors.
What to do if you believe the information we hold about you is inaccurate
If you believe that any information that we hold about you is inaccurate or out of date, please contact us and we will review the relevant information.
Contacting Elomou Interiors
If you have any questions about our Privacy Policy, you can contact us at hello@elomouinteriors.com.au
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Privacy Act
Elomou Interiors actively seeks to comply with Australia’s privacy laws. We aim to ensure that our privacy policy continually meets all legal requirements in order to maintain and honour your privacy. For more information about Australian Privacy Principles, see the Office of the Australian Information Commissioner’s website: http://www.oaic.gov.au
Disclaimer
The information provided on this website is for use of a general nature only and is not intended to be relied upon as, nor to be a substitute for, specific professional advice. No responsibility for loss occasioned to any persons acting on or refraining from action as a result of any material in this publication can be accepted.